M. CANDOLFI

Provided individualized consultations to 10+ recurring clients, improving appointment retention by 25% through tailored follow-up and personalized care.

Facilitated client access to community healthcare and support programs, increasing service utilization by 30% for vulnerable populations.

Managed all client communications, scheduling, and confidential records, ensuring 100% compliance and seamless service delivery.

Designed and implemented calendar-based outreach workflows, enhancing appointment adherence and follow-up consistency for improved client engagement.

Managed compliance and training across 60+ programs, improving staff readiness and adherence to standards by 20% within 12 months.

Directed end-to-end project work from assessment through implementation, consistently meeting competing deadlines for critical organizational initiatives.

Co-created a community health program focused on harm reduction and overdose response, subsequently training staff for rollout across all relevant departments.

Delivered de-escalation, crisis intervention, and safety trainings to over 100 staff members, supporting continuous organizational improvements.

Informed Stonewall leaders on pertinent global issues, contributing to political rhetoric and a global policy platform.

Developed and implemented an internal Slack and Google Suite communication structure, enhancing team collaboration and information flow for over 50 members.

Assisted in marketing and recruitment strategies, contributing to a 15% increase in organizational visibility and volunteer engagement.

Increased resident participation and support for justice initiatives by 40% through targeted community engagement strategies and outreach events.

Organized and executed grassroots outreach events, broadening participation across diverse neighborhood demographics by reaching over 500 new community members.

Created and promoted educational seminars and meetings, strengthening neighborhood relationships and resource sharing for over 100 attendees.

Managed fundraising efforts, securing over $10,000 in donations to sustain vital community programming.

Prepared educational material and delivered weekly lectures to approximately 80 students across two distinct courses, achieving a 90% student satisfaction rate.

Provided supervision and advisory support for assigned students, maintaining open office hours for a class of +500 students.

Facilitated active student participation in scientific research and conducted laboratory experiments, enhancing practical learning experiences.

Delivered in-person and tele-therapeutic intervention services to adolescents and adults, managing a caseload of 15-20 clients weekly.

Completed intake assessments and maintained files and documentation in 100% compliance with corporate, state, and federal standards.

Provided continuous treatment planning and progress reviews, ensuring high-quality and effective client treatment outcomes.

Maintained accurate authorizations, progress notes, and treatment plans, ensuring seamless billing and regulatory adherence.

Led innovative research on the intersection of gender-based violence and climate change in Pacific Island Territories, publishing two key articles.

Assessed and reported on social policies, international laws, and human rights abuses through UN reporting mechanisms.

Represented ICAAD at the UN Commission on the Status of Women, contributing to international policy discussions.

Conducted assessments and formulated treatment goals for a caseload of 8 ACT clients, achieving 95% adherence to care plans.

Facilitated client participation in entitlement programs, psychiatric services, and medication management for 8-30 ACT clients per week.

Referred clients to community health services and served as a liaison to other providers, improving care coordination by 20%.

Maintained up-to-date client case records according to program guidelines, ensuring complete and accurate documentation.